I ordered a simple fuel filter from them that is 3 inches long and weighs nothing. They charged 17.69 for shipping and then sent it UPS ground which would not arrive for over 2 weeks. They could have shipped it priority mail for 5.00 or less and I could have had it in 3 days. Their customer service is garbage. They tried to say that they have overhead to pay for to which I said " your invoice says "Shipping" it does not say shipping and handling and processing etc... your invoice states the exact cost of shipping and it is a ripoff. Do not buy from this company... if you have any issue at all they will not help you. You have been warned.