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David L.

Contributor Level

Total Points
263

2 Reviews by David

  • AliExpress

12/17/13

DO NOT RISK IT!

I thought it was ok. I used it for years - I am a long time buyer, but beware!

I got scammed with goods worth $130. The seller sent goods worth 1/2 what I paid.
I lodged a dispute to no effect.
My only solution to get a refund was to send goods back at $42 postage.
Lodged tracking number in their internal system.
I have just been e-mailed that I failed to lodge the tracking number [I did].
They now notify me they will release ALL the funds to the scammer.
Now I am out $172.
You can't complain to AliExpress.
1. You can't reply to their e-mails.
2. You can't get any 'Help' despite the site looking like there are safety precautions. None of them work!
3. Their 'Forum' is down. Surprise, surprise.
4. I posted on their parent Alibaba Forum. It was removed in hours.
5. I found their HQ in Hong Kong and thought at last I had found an avenue to have my case heard. Not so the e-mail is a dud.

AliEpress leave no avenue for complaint - beware.

  • Sunnysport

12/17/13

David Has Earned 3 Votes

David L.'s review of AliExpress earned 3 Very Helpful votes

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