David K.’s Reviews of JustAnswer & more

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Question And Answer

4/18/23

Apr 17 late: my Verizon voicemail wasn't working. Got on VZW.com but then somehow got on a chat text thing with just answer who wanted $1 on my debit card. The lady asked what phone I had an what devices are in the house. The voicemails came back and I was happy. I then payed another dollar for help with the notification dot but gave up. Next day Citi says a $1 debit and a $41 debit. I called Just and got a guy who sounded like George Soros and he straightened it out though he was dodgy about affiliation with Verizon. Then I got an email that my membership has been cancelled. How did they fix my voicemail?

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JustAnswer S. – JustAnswer Rep Over a year old

Hello David,

Thank you for reaching out to us.

Please reach out to us with the email address you used upon registration so we can look at your account and address any pending issues.

Regards,
Vanessa
JustAnswer Customer Care
VanessaVC@justanswer.com or 1-800-808-0645 ext 18