David G.

Tried telephoning my local Halfords store at Brislington Bristol on Thursday. Each time the call was answered by an automated service with options to press for different departments. No matter which option you chose no one would actually answer the call After calling eight or nine times throughout the day and trying the following day i ended up calling customer services. Eventually after a long wait they answered and i explained i was trying to speak to the store to book a test ride on one of their bikes. They said they would put me through but after 10 mins on hold i was just cut off.
I rang customer services again explaining what happened and they took my details and oromised a call back. As you may have guessed this never happened either. I will now be spending my money elsewhere. Halfords are a joke. Just reading the other reviews should be enough to make you avoid this place.