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David E.

Contributor Level

Total Points
83

1 Review by David

  • ExpressVPN

7/18/23

They might provide good service but if you want to stop using then they make it very difficult to leave. You have to go on the website to cancel but there is not option to cancel, just to stop auto renewal. So you select that and think you're done but then you get a thank you for renewing email and new charge when the service is supposed to be over. It's so frustrating and infuriating. They have no respect for your money and no customer service when it comes to subscription issues. You make a helpdesk ticket is what it amounts to which will be ignored. I know the internet says they are the best at what they do and that may be true but they are not the only ones, find a company that won't just take your money.

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David Has Earned 4 Votes

David E.'s review of ExpressVPN earned 4 Very Helpful votes

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