David E.

Weeks ago order jacket and shirt for wedding. Shirt comes no jacket, wait a few days because customer website says they can ship from different locations. Couple days pass no jacket, I call only to find out they don't have jacket. Ask for something simular no reply, I call again, nothing simular available then nothing my size. Upset no one has ever called me, I had to do all the calling, then supposedly the owner calls and offers if I upgrade to a full suit he can get me a deal intimate for the fitting and the wedding. Well suit did not come. I call they say it missed being shipped they will send out over night and call me with tracking info. AGAIN NO CALL, thus time I call and get manager Isaiah who says it will go out overnight and by 8pm I will get shipping info, if there is a problem email him and he will help me tomorrow. WE'LL NO TRACKING INFO. NO SUIT, NO CALL. I get a hold of a very rude customer support person, MAGGIE who is rude and says my order just went out but can't give me shipping info. Says she will email info. NO EMAIL, NO SUIT, NO CALL NO APPOLOGY. No I am scrambling to find clothes for the wedding in 2 days.
DONT BUY FROM THEM, THEY DON'T CARE IF THEY RUIN YOUR SPECIAL EVENT.

Ps the original jacket in the size I ordered is still on the web site to buy, so some other poor soul is going to have the same problem.