David C.

I ordered an Ergon All Road setback split seatpost from BikeInn and paid 225.00 shipped, roughly the same cost as a new post on sale in the states, but availability at that price is limited here. The post shipped promptly and arrived a couple of days after tracking stated it would.
I unboxed the post and was shocked to see that it was clearly used; it had insertion marks running up the carbon and the carbon paste had already been installed between the two halves and looked congealed and old. The post works fine but was not advertised as used. No response from BikeInn. Potential buyers be aware of this practice with this company.