I ordered a motox bike in September and was given a delivery date of 30th October. The delivery date came and went with no explanation. I contacted fastbuggies and was eventually told another 14 days. Again no delivery and no explanation. I again contacted them and was told another 10 days max. Still no bike no explanation and cannot contact them and believe me i've tried. My credit card provider have now taken over the recovery of my hard earned. There may be some good reviews on here but I would recommend to anyone to steer well clear of this company.
David Misfud emailed me 04/12/09 to ask for my details with a view to sorting out the problem. After reading the reviews here i'm not sure I even want the bike if it arrived tommorrow. With complaints detailing broken/missing parts, poor quality and completely wrong item I think taking delivery of a bike I could well have issues with would just add to the problem.
I've sent Mr Misfud my mobile number if he'd like a chat, and unlike him I answer my phone!
Mr misfud is no longer answering my emails, but my credit card provider has credited my account with the £740.00 and even if the bike arrived now i'd refuse delivery. It turns out fastbuggies are well known to trading standards having been prosecuted several times before.
If you've paid on your credit card you should have no problem with a refund, your credit card provider will refund your money and chase fastbuggies for their cash.
If there's anyone on here that lives near Basingstoke they might like to check out this address, and break the bastards legs for me.
Fastbuggies uk ltd
Suite989
Islington house
Basingstoke
Rg24 8ph