David b.

I wish I read these reviews before I purchased my watch. So, I ordered my watch in June 6th and they charged my account on June 10th. It took them almost two weeks to generate a tracking number AND to confirm the money was taken out of my account! I was literally calling them everyday for a tracking #. It finally arrives on June 29th, I open the box and st first I'm very pleased. And then I look closely at the watch face and the J on the DATEJUST is in bold. I'm mortified and extremely pissed. I call customer service and they tell me I can send the watch back and pay for shipping to get a refund or replacement. WTF? You sent me a defective watch and you want me to pay to return it? Then they break down and say "for this time only" we will cover shipping. Well after screaming at them over and over, I wasn't interested anymore. I called my bank, filed a claim based on false advertising fraudulent terms and agreement and I got my money back. And I'm gonna keep the watch. Run away from this company!