David A.

Avoid at all costs! We hired a medium size van and as it happens it was over a bank holiday weekend the van was dropped off Friday afternoon and was supposed to be collected at 12.00 midday on the Saturday.
We had the van back on the drive at 10.30am on the Saturday so I rang and informed them it was here if they wanted to come early... I was advised they couldn't contact the drivers but it should be collected at 12.00 but allow them till 12-30pm just in case they are delayed. No problem I thought, I was advised if it wasn't collected it would be first thing Tuesday morning... I was concerned mainly in case the van was somehow damaged in between times but had no choice but to accept this.
Tuesday morning arrived and no collection so I rang and got the most rude, obnoxious, arrogant person, after getting know where I asked to speak with a supervisor I'm still waiting. I advised him i had already parked their vehicle for 3 days to which he replied laughing you've already told me.