Hi... we had the same problem as everyone on here we ordered a quad bike at the begining of october and paid in full with our cridit card.We were given a delivery date but it never came.we were then offered compensation and another delivery date never came again anyway to cut a long story short we were fobbed of time and time again (32 emails of promises)Luckily we saw what was happening and put a £50 deposit on another quad bike with a different company just in case who turned out to be spot on, great quad and very good service.we did a charge back through our bank and got our money back in a week we didnt wait for their refund we had enough of their lies so go to your banks and get the forms to fill in for a charge back.As it turned out our sons exmas wasnt ruind but that was downt to us not fast f**&ng rip off buggies.Be carefull if he has gone bankrupt he may just start up in another name... DO YOUR HOMEWORK BEFORE ORDERING ONLINE AND PAY BY CREDIT CARD