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Dave M.

Contributor Level

Total Points
83

1 Review by Dave

  • Digitalelect

9/12/10

Unfortunately I found a big list of other victims only after I made my purchase. But digitalelect's methods are largely the same.
When I see "free shipping" it should mean PRECISELY that -- not some last second scam put on you that they also need to charge an additional 9% for insurance as stated on the tiny print of their policy page. I was also called by phone and they tried to upsell me for a bunch of stuff I didn't need ("I noticed that you forgot to order a memory card or rechargeable batteries...") and also they tried pulling an extra "deal" on me for an additional $10, and I got nothing more than their empty words in the delivery box. In the end I paid more than $80 additional than what their website quoted me, or over $55 what a reputable dealer like B&H charged.
I was also told my credit card statement would be listed as 'Crazy Camera Deals' but in fact something else entirely was listed.
I trusted Nextag since they were highly rated there. But every complaint they get about DE they give the store a chance to reply (always like 'we were honest, please call our customer service line') and the store has the last word.
These bait-and-switch tactics are totally misleading and they appear to have several false fronts and store names. I warn everyone who reads this to stay away from DigitalElect.com, and you check the Policy page of that online store to see if they have some BS line like they will also add on their own 'insurance cost'.
Good places like B&H or Amazon are honest about "Free Shipping".

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Dave M.'s review of Digitalelect earned 3 Very Helpful votes

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