Duluth does sell good products BUT, We ordered $150. Worth of stuff earlier this month. The day after the order placed we received a $20 off coupon in the mail. We called Duluth and spent 2 hours 50 minutes on hold before we got to talk to someone. The nice lady said she would apply a refund to my PayPal account to make up for the coupon. Here we are 4 days later and no refund. So we call again to be on hold 55 minutes SO FAR! That's 3 hours 45 minutes on hold. REDICULOUS! I guess we will find another place to spend our money.