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I signed up for a 1 year subscription for $99 back in July 2021. I only wanted to use Skillshare for 1 year, so after I signed up, I went into my account and disabled autorenew.
I receive my credit card bill in August 2022, there is a charge from Skillshare for $167. I immediately logged into my skillshare account and started a chat with a customer service rep. I told them what happened and said I wanted a refund. They looked into my account and said, "Sorry, it's been more than 14 days since we charged you - according to our terms & conditions, there is no refunds"
I went back and forth with the rep stressing that I turned off autorenew - same stock response. They never sent me an email prior to being recharged letting me know that my subscription was going to autorenew - and at a higher price.
Stay away from this company - you can find all the same instructors on Udemy, and when you buy a course, you own it for life. Pay once - that's it. Plus, Udemy is always running sales, so you can buy an excellent course for as little as $9.
Buyer beware with Skillshare should be their slogan...
Tip for consumers:
Don't use Skillshare - they are very deceptive about how they charge you, they don't warn you that you're going to be recharged. Even if you shut off autorenew, they still charge you (that's what happened to me). Go to Udemy instead - once you buy a course, you own it for life (along with all the updates).
Products used:
I took a few courses on there, but I didn't like the GUI of their site - it's not laid out well. Go to Udemy - I love their site, their layout, and the fact that once you purchase a course, you own it for life, as well as all the updates of that course.
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