HORRIBLE HORRIBLE. I ordered a shower column. Order was great and delivery was quick. Then the problems started. Shower column had manufacturer defect. Took many calls and emails over several weeks to get them to send a shipping label.
Many discussions about needed a replacement unit quickly because my contractor was ready to install. I finally received shipping label, shipped the item back to warehouse and they issued a return. No explanation of why a refund and not sending me a new unit.
I called and was told they no longer have this unit in stock. Too bad nothing we can do.