I have been a regular customer over many years, however Loyalty means NOTHING to them. Their "lovely" customer services do NOT work hard to solve your problem, there is NO customer good will.
So upset and disappointed!
I am also annoyed with myself for not only my own support of their company but over the years I have regularly recommended their company to many of our friends and family members as well. I will be contacting all of them to let them know about the shocking service I received from them this week.