Darryl M.

Xtralights robbed me. They took my money easily enough over 1 month ago and have given me the run around ever since. First they claimed my billing and mailing address did not match (lie) so they were holding my order. Then, they agreed to send it but again placed it on hold because they claim to have sold out of the product I ordered. Sounds like they sold it twice to me if that is true at all. They offered me something I did not want so I told them to just refund my money. No problem they say, it should be in your account in 3 days. 3 days later, no money. They apologize and say somehow it didn't get sent to accounting. 3 more days and you will have it. Well, that has been going on for over 3 weeks now. They are rude on the phone. Afraid to give their names and just keep making the same promises with no delivery. STAY AWAY FROM THIS CRAP COMPANY! Now I am just waiting on AMEX to complete their investigation.