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My item arrived broken. Gear Best support said via email if I shipped it
To the Spain depo from Ireland they would replace it. But when it
Arrived (i paid to ship to Spain) Gear Best would not replace it, because
They said it was no longer available yet even now it is still on the
Gear Best website, just no longer at the low price I got it for. I was
Misled and had to go for the refund. I was not refunded the shipping
Cost from China. I was not offered any compensation or credit. It took
6months to even get a refund from when I first bought the item. I am
Extremely unsatisfied with gear best.
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Dear Darren m,
Thank you for placing an order with us.
We are sorry to hear that your product isn't working to your satisfaction.
Most of our products come with a 45 day guarantee and have a 1 year repair warranty.
Please see here for more details: http://www.Gearbest.com/about/warranty-and-return.html#item2.
We have sent you a ticket detailing some solutions. Please kindly reply to us there.
Best regards,
Gearbest Customer Service Center