Darren M.

I ordered a strawberries as a surprise thank you. First I couldn't get it on the day I had hoped but it was fine and I just accepted that it would be delivered later. I was told it would be yesterday. Didn't hear anything, checked my order status and still had the 2/21 delivery date but no mention on if it was delivered. I got in the chat and was told there was confusion with my order, couldn't tell me what. They gave me a phone number and email address to reach out. I'm at work so couldn't call but I emailed. Asking for a refund if they weren't delivering. No response. I got back on the chat told that they cannot refund my money, cannot guarantee delivery. Zero help. I'm stunned. At this point the thank you gift is ill timed. I'm not feeling hopeful about getting the money back. I will not be using this company ever again. 56.97 and a whole lot of hassle.