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Darren B.

New York City

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1 Review by Darren

Mr Porter

  • Mr Porter

“Terrible Organization”
4/30/21

I never write reviews, but I am for this one. I have never engaged with such a terrible organization. Customer service is insanely poor - so bad they may as well not have or offer it. Even for Premier Service I have waited more than 2 hours on the phone line for an answer. Email takes a week to respond; then they turn up with no notice to collect a return.

Items are fine but customer service is appalling. Very said as I buy a lot of designer items online. I will never use Mr Porter again and will advise all my friends against them.

Tip for consumers:
DO NOTE USE! Buy from Saks or Bloomingdales instead.

Products used:
Jewelry

Service
Value
Shipping
Returns
Quality
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