Darby L.

I saw an add for the first box free on instagram and decided to give it a try. I've done this with multiple subscription boxes and have found some I really like. Since I signed up, I've gotten multiple emails a day with links to their "great deals and discounts" which literally leads you to the main page of the website... I found a $6.95 charge (shipping for the first month free box), as well as a $35.95 charge which concerned me. I went online to try and find a way to see my billing history, and shortly thereafter realized there is NO WAY TO LOG IN ON THE WEBSITE. You don't have an account with these people. You give them your card info, and they charge you every month with a different order number. No user interface. I am appalled by how blatant this scam is with just a little bit of research (I wish I'd done 5 minutes of research beforehand). I was able to cancel my card before the $36 charge went through, because there was no other way to prevent them from taking the last of my grocery money for the next week and a half. Hopefully this issue will go away since they no longer have a valid card. I am continuing to try to get in contact but am not expecting much. In case a rep responds to this, my order number was #*******556. Please don't copy and paste the same comment you've made to every post you've responded to, asking for the order number even if they give it. Highly frustrating, irritating, and disappointing.