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They received core back Aug. 4th 9:04am and signed for it per fed ex records. 2 chats and 1 phone call to rectify the problem and its still not corrected even when I proved with receipt and fed ex tracking number it was returned to their own fed ex print label location. Have turned them over to visa and my bank for rectification to get the $300 dollars they owe me back. Would not recommend this company if they cant correct problems as simple as shipping.
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CarId has no interesting in assisting customers after they have given them money. Even if you...
DON'T BUY FROM THEM, PARTS ARE NO GOOD, RUTURNS ARE NOT ALLOWED. IF YOU ASK FOR A RETURN A...
Dear Dan,
We are terribly sorry to know about your frustrating experience with our company.
This is not how we usually work and we would appreciate an opportunity to look deeper into the issue and facilitate the resolution process for your. CARiD team is doing its best in order to provide each and every client with a top-notch customer service during these challenging times for our country and the whole world.
Please, email me directly at Chester.ha@carid.com with your order details and i will assist you further as well as offer compensation for the inconveniences caused.
Looking forward to your response!
Sincerely,
Consumer Relations Department at CARiD.com.