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This company charged my credit card unauthorized and when trying to get a cancellation or refund argued with me, and made it very difficult. They do not send out timely emails warning you of a shipment before on arrives and once your card is charged they only want to offer store credit as a refund. I had to complain to a manager for 17 to get anyone to attempt to process a refund. A customer asking for a refund is still a customer
Tip for consumers:
They do not process refunds/ only offered me store credit for an unauthorized charge.
Dantzi C.'s review of Vinesse earned 3 Very Helpful votes
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