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Ordered 4 pair mens shoes: took forever to ship and receive: sizing is good: no prob for me. Most expensive pair ($47) is lowest quality: sole is very thin, and one could not do a lot of walking in these without causing foot distress. The other 3 pair seem to be OK, but nothing spectacular. Now realizing this is a far/reach operation, and customer service will be difficult or nonexistent, I will not buy anything again.
Dan S.'s review of NewChic earned 3 Very Helpful votes
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Dear Dan S.,
Thanks for your order and we are sorry for the inconvenience.
The delivery time depends on the countries and the shipping methods. Please check here. https://www.newchic.com/shipping-methods-hc160.html (weekends are not included.) And it may get order delayed due to poor weather conditions, slow customs clearance procedures or other unexpected circumstances, which is beyond our control. We are trying to improve our shipping service as well. Hope for your kindly understanding.
If the product you have received does not meet the information on the product page or the item has any quality problems, please contact the after-sale customer service to describe the problem.
If access via the computer:
https://www.newchic.com/Contact-Us-hc10.html
If access via phone/mobile:
https://pwa.newchic.com/customer-service
(Customer Service response time: Within 24 hours)
If you want to get the quick response in urgent case, please contact us by live chat as live chat is available 24/7.
Our customer service tries their best to offer you a reasonable solution.
Best regards,
Newchic team