Dan R.

Writing a 2-star review because:
- WIX repeatedly refuses to give a customer service phone number or email. They say it doesn't exist.
- WIX has disabled paid features on my account without notice, impacting my business operations. Showed no interest in reactivating it in a timely manner.
- WIX continues to bloat the dashboard with ads for features I've already bought. They won't go away. No "dismiss" button.
- WIX inbound calls are screened out by Verizon because they trigger the scam call alarm. So even if I ask for a callback, it never comes through.
- WIX isn't too good about understanding the nuances between a non profit and a for profit. Every algorithm assumes you are a operating a large scale storefront, twisting the system into processes that are simply non-applicable.
- WIX has an office in New York. But I can only reach third party agents in New Delhi with limited access to system controls. And only through the chatbot, which incessantly brow beats me into trying to accept answers for problems I don't have.
- The WIX owner app often lags and freezes when too much text is entered. Happens with nearly any field in the app.
- My website came out pretty good. And I've been able to be somewhat productive on my own without WIX help. So I'll give two stars for that.

If you are thinking about switching to WIX, don't. I've been with them over a year and they have only left me tasting anger every time I've tried to reach them for anything.