I used to be a fan of this website, and used to buy some great stuff here. Luxury accessories, clothes, etc. At some point, their blunders with all the crap they brought on that no one bought must have added up so much in their inventory that they are not limited in what great deals they can bring. Their "sales" and "luxe picks" and "steals" are all leftover, ugly crap that I see over and over again of unwanted items and brands. Meanwhile, they have picked up some shady practices to try to increase sales, with final sales no return policy, inability to categorize properly, which they may have thought would increase visibility on other unrelated, unwanted products (it must help with sales!), etc. The end result is a dysfunctional, unimpressive, borderline lying company with craps to sell and an unreliable customer service, let alone a company vision. This one is unfortunately toast, move on to something else.