I signed up for this not knowing that there would be a $13 monthly membership fee. There was no disclosure that there would be a monthly fee, asking for my credit card number for future purchases only! Do not register for freeshipping.com. THERE SHOULD BE AN INVESTIGATION INTO THIS SCAM COMPANY.
We’re so sorry to hear about your negative experience and I apologize for the time that has passed since you initially reached out. If you still feel you need assistance resolving this issue, feel free to send an email to customerservice@freeshipping.com.
In the meantime, I’d love to help explain how our site works and how our members find it beneficial to their lifestyle. We are a subscription-based online shopping site that offers members 10% cash back, free shipping and free returns via rebate, price protection, exclusive coupons and more savings benefits at over 1,000 online retailers. We offer new users the opportunity to start a free trial and claim their introductory bonus during this time period. At sign up, directly above where credit card information is inserted, the offer details state that if you do not cancel your membership within your trial period, you will automatically become one of our members. Our members pay a monthly fee of $12.97 to access all of our savings benefits. We include the membership fee and the terms of the free trial offer in both our FAQs and Terms of Use. Every new user must agree to the terms of service and use before finishing the sign up process. Additionally, we send every new member a welcome email to remind them of their registration and reiterate the terms they’ve agreed to.
If there is anything else I can help you with or any other questions I can answer at this time, please feel free to reach out at any time, I’d be happy to help you however I can! Thank you very much.
Sincerely,
The FreeShipping.com Team
dan Has Earned 23 Votes
Dan K.'s review of FreeShipping earned 23 Very Helpful votes
Hi Dan,
We’re so sorry to hear about your negative experience and I apologize for the time that has passed since you initially reached out. If you still feel you need assistance resolving this issue, feel free to send an email to customerservice@freeshipping.com.
In the meantime, I’d love to help explain how our site works and how our members find it beneficial to their lifestyle. We are a subscription-based online shopping site that offers members 10% cash back, free shipping and free returns via rebate, price protection, exclusive coupons and more savings benefits at over 1,000 online retailers. We offer new users the opportunity to start a free trial and claim their introductory bonus during this time period. At sign up, directly above where credit card information is inserted, the offer details state that if you do not cancel your membership within your trial period, you will automatically become one of our members. Our members pay a monthly fee of $12.97 to access all of our savings benefits. We include the membership fee and the terms of the free trial offer in both our FAQs and Terms of Use. Every new user must agree to the terms of service and use before finishing the sign up process. Additionally, we send every new member a welcome email to remind them of their registration and reiterate the terms they’ve agreed to.
If there is anything else I can help you with or any other questions I can answer at this time, please feel free to reach out at any time, I’d be happy to help you however I can! Thank you very much.
Sincerely,
The FreeShipping.com Team