This is a by far one of the most expensive health insurances. Huge deductibles, huge bloodwork fees, outrageous ER visits because of the "off network" clinic/hospital etc... Sorry I did not have time to check Cigna's app at 3:20am while I had a massive nose bleed. When you call to select or renew your plan the people on the phone are sort of rude and very under impressed, not a good help at all, not a piece of advice. I ended up getting private insurance with more features and for $28 more a month. Affordable Care Act, yeah right.
If you are computer savvy just do everything online or search for places in your are where people can offer some help with this health insurance options.