These f****** people never answer their phone and they told my brother "oh its not our problem, there's no refunds. I paid 30 f****** dollars for a game for him and he only got the case and no game now these people refuse to answer their phone, so if you guys wanna know about their policy they lied. They obviously don't care about customers and only want their money's worth. I'll never be doing business with these a**holes again. And here's the proof, and don't say he took the game out when he never got it.