Member since December 2016
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Absolutely horrible customer service! I ordered these shoes in women's size 8 as a birthday gift for my daughter and was told I would receive a free remote & free 2 DAY shipping, I received no remote and my order took 9 days to get to me. When my order I arrived, I received a size 7.5 along with another pair of shoes that I didn't even order. I emailed customer service with my complaints and they had the audacity to ask me to ship, to pay for, the other shoes to the customer that they actually belong to! They did not address the free remote issue & assured me that the shoes I received are a size 8, that the factory just mislabeled them. I'm getting nowhere with this company and sadly this was a waste of money for me & disappointment for my daughter.
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Danielle W.'s review
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