I am paying for a service that I am unable to use. Their customer support doesn't know how to fix it, and pass it on to a "senior tech" who will give me a call back. Never did my telephone ring, and in which was blamed on a technical issue. Which is comical, because every time I was disconnected was a technical issue, and I was only contacting them for a technical issue. So many bugs in their system, if they didn't have a monopoly over the editing software game, I would have trashed their stuff long ago. Horrible customer service, horrible software.