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Danielle S.

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Experience: Home & Garden

Member since August 2018

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1 Review by Danielle

8/10/18
As mentioned, this website has the cheek to sell items online it doesn't actually have in stock, and can't actually get in! Ridiculous. Why list items you can't buy?

They say they know its a problem and advise you to ring to see if they can actually supply the item before you buy. In this day and age that is beyond a joke. Have a live stock website, don't sell items you can't supply and if you have the cheek to do so, let the customer know. I only found out as I rang for an order status update after waiting 10 days to find out nothing was every go to arrive! And if I was to go online now, I can still order the rugs that I know don't exist and they are listed as being delivered within 3-5 days. Unacceptable. AVOID AVOID AVOID!
garyp344
Gary P. – Modern-Rugs.co.uk Rep
Thank you for taking the time to leave us a review.

We're sorry to hear of the delay you had with your order and understand that it can be quite frustrating to receive delays unexpectedly.

We have been working hard behind the scenes to implement a live stock feature on our product pages, giving you the information needed to make an informed decision before placing the order. This is now live on our site!

We hope that this development will improve your Modern rugs experience.

Thanks again,
Modern Rugs Team

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