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Danielle s.

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1 Review by Danielle

SkinStore

  • SkinStore

“Refusing to give a refund for lost/damaged package”
10/11/17

I ordered my product about a month ago. It was sitting at one location for weeks so I contacted skin store and they basically told me to contact the shipping company because they can't do anything unless they have the product. I should NOT have to contact the shipping company as a costumer. But I did, My package was declared lost or damaged by the shipping company. Skin store is refusing to give me a refund or ship a new product because they do not have the product back that has been declared lost or damaged and there was a typo in the address. DO NOT RECOMMEND. Terrible costumer service!

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