I have made numerous purchases on Nextdirect in the last 2 years (18 orders to be exact). Shipping- received my goods in Mpumalanga 4-5working days after payment. Quality- Better and equal to woolies with nicer range (kids clothing). Customer service- approached twice on chat service offered. Able to help fully and was efficient. Note- online purchase should be more than R400 to qualify for free shipping but not more than R500 or it will be held up in customs. I definitely will continue to use this site!