Danielle M.

I joined and ordered my first shipment on Dec 1st. It is December 23rd and still no shipment has been received. My order was sent to Harrisburg, PA on Dec 9th. I live in the Chicago area. I wrote to them on Dec 14th and they said they would send my order out again on the next truck. It's been 9 days and still no order. I wrote to them again last night. There was no apology given. No one tried to make it right. I am beyond disappointed. I understand mistakes are made but where is the customer service? Shouldn't they have expedited my shipment to me to make me a happy and repeat customer? I think so. But then again I am no longer a customer as a result of their "do not care" attitude.