I read the reviews after placing my order, so I was a bit worried. Needlessly! My five pairs of expensive, brand new, perfect socks arrived in California via DHL within a few days of placing the order. I read criticisms of DHL - this is not deserved at all. I have dealt with DHL my whole life and they are utmost reliable. In fact, I received emails and txts to track my order. I was given the option of waiving my signature, and I did. The DHL courrier dropped the package by my front door and rang the bell. The packaging was beautiful and included an envelop with the detail of my order and a return slip. I am impressed. A smooth, well orchestrated process that inspires confidence in Matchesfashion.com