ThoughtsToPaper re-filed my Patent Pending several years in a row without batting an eye. Last year, they said to be able to re-file you have to make significant changes to your product. If that's true, why did they re-file the first couple of years without mentioning this? They DID charge me to re-file but I never heard a word back about whether it was accepted or denied.
They dropped the ball several times and they also tried to get me to renew several months early "by mistake".
Daniel, if we were all about the money, we would simply not mention if there was something needed to be done to re-file. If based on our review, re-filing is not appropriate, we would let you know or give you some options. If we did charge you and the application was not filed, rest assured we will simply refund you immediately. We are here live by phone and chat Monday-Friday, you can easily call any time to check on your application. Give us a call and we can look into your specific case and resolve any concerns promptly. If your questions are not answered, please escalate it and we will find the right person to get the answer for you.