Daniel E.

I had a few items in a order that were "Grove" branded products that were defective almost immediately upon their initial use. The only way you can reach this company with any issue is by email. I sent three of these emails over the course of several months and I received zero response. I used to purchase 90% of my household cleaning products from this brand and now have since halted any further purchases. Granted plenty of items I purchased were completely fine but since it's not my responsibility to eat the cost of their poorly designed or poorly manufactured products, I expected in the least the item to be replaced. Heck, a "I'm sorry" email would of been better then what they did to resolve the issue, which is absolutely nothing. Buyer beware. Nothing they sell is so exclusive that you couldn't get somewhere else or at least a very comparable version.