Daniel C.

B & H
My message is to express my dissatisfaction with the service provided. Make two (2) purchases the July 5,2011 to come to Miami. The place from Peru for that country. Not finding anyone returned packages. One stay at UPS and the other returned to NY for no reason because both packages will be issued a "Hold" to stay in Miami. When contacting the Call Center B & H, coordinate delivery with Gabriel Muñoz, who gave me a lousy service to offer something that could never be. In addition, ordered the deployment of the package was in NY to Miami with urgency would only be 2 days because in this country and being a mistake you (B & H) had the decency to charge low $ 41.90. That is, I charged to my credit card an amount that you must assume. Additionally, request to hear the call of July 18,2011 I had with Gabriel Muñoz who could not solve the impasse that had and that made me lose all day since I returned to my country (Peru) the next day (19 July 2011). Because of this man, I lost all day and made me go 3 times ProQuad UPS tells me that he had made the arrangements to pick up the package when UPS knew nothing and the last call made at 5:30 about me change the version of the conversation during the day. Request to be heard these flames as well as the one I had with David Lopez (between 5:00 and 5:30 pm) because not only treated me badly but I cry on the phone. That is, a person should not be working in that area so if you treat people who have problems as I had. If not for the people of UPS, had not been able to return to the things you buy in stores because its people could not fix anything, lost me the day and gave me a lousy deal. If they check their records, in 2009 had already made a purchase of $ 1223. 00 or so and not having any problem do another this year for a total of $ 4500. 00 but after treatment they have given me, I do not want to rely more on their services that they provide a very poor quality of service. I hope you hear the Call Ringtone of July 18,2011 and take action on the matter.
Atte.
Daniel Conde ******* (Lima, Peru)
*******@gmail.com