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Their site malfunctioned telling me that I wasn't being charged. It charged me for tickets all 3 times with an error message. I returned the tickets but they kept the service fee. I contacted their live chat, and they sent "internal email" to request I get my money back. They were supposed to contact me w/in 3-5 days. 10 days later, nothing. I tried to chat again. Agent disconnected on me. DO NOT EVER USE THEM!
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