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Hold time of 57 minutes to speak to a human regarding any questions. Clients trying to schedule receive an "error" message stating all fields must be filled. Even when all fields are filled. Clients are unable to schedule from a mobile phone unless they download the Booksy app, and then it does not confirm their appointment accurately. Clients trying to schedule with an American Express Card are unable to book an appointment. Once a client has been scheduled, they receive a confirmation message, but the message does not load onto their calendar. Unable to pull testimonials into my wordpress website. 12 years with Genbook with no issues, now there is nothing but problems with Booksy!
Tip for consumers:
Don't waste your time. Find another company!
Danette C.'s review of Booksy earned 3 Very Helpful votes
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