This company is an absolute waste of time. They suckered me into a contract via "verbal agreement" over the phone. My ad was completely wrong and not even tailored to my business, I was able to get the ad edited after much headache. After seeing zero return on investment I tried to cancel and was unable as I had agreed to their verbal contract, now it has been a year and as I type this I have been on hold with them for over an hour to finally try and cancel my online advertisement. This company has cost me hundreds of dollars with not even one phone call in return and they are EXTREMELY difficult to work with.
UPDATE: Finally got through to customer service. The agent was able to confirm that I had requested to cancel months ago "but for some reason my contract was renewed and its going to take weeks for them to process this and call me back" I told him if they didn't take my banking information off of my account I would literally cancel my credit card. He is removing my banking info and I will not be charged again... hopefully.
Hi Dane, we are sorry about your experience. We're happy to read that a member of our customer service team was able to help. If there is anything else we can do for you, please let us know.