I tried to get cash back for $370 at customer service. They declined my card even though the money was in my account. They took the money anyway. They refused to give it back. I called my bank and they said that the money was already posted and Kroger should issue a refund and because they refused to do so that it was considered fraud and deactivated my card. I am about to file fraud charges. That was my rent money. They're going to get me evicted.