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Our 2 recliner couches and recliner love seat which we are still paying for, now have 4 bad out of warranty switches, leaving them inoperable for my elderly parent with medical issues requiring her legs to be elevated.
Customer service was unresponsive with any assistance. Parts alone for the 1st 2 that failed days apart are over $180, we are now up to $360+ in parts only 6 more switches to fail!
Due to the lack of quality, lack of warranty I would not recommend anyone purchase from Steinhafels! They do not stand behind their premium priced product.
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Typical additional warranty crud. I fell for the scam. Do your research before spending the...
Bought a couch for $6,000, made noise when sat on. Made service appointment, then day of they change
