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Be sure there is no chance you will need a return. Their full return policy is 15% restock on entire total price (includes shipping & tax) + $20 for return label + non refundable $35 shipping. In the end it would have cost me $100 just to return 1 pair of shoes! Not to mention it took me 2 weeks to get them. You have 7 days to return (with hefty fee). This is why people default to bigger companies like Amazon and other. I feel bad for smaller businesses but this is why I will never shop here again. Crazy $$ return policy won't bring me back.
Tip for consumers:
It took them more than a week to respond to my return policy question
Products used:
They have many fees for their “return” policy
A pair of Jordan shoes that we will probably sell on auction site because the cost to return is ridiculous
Dana Z.'s review of Kicks Crew earned 2 Very Helpful votes
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