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I ordered a pair of Nike Dunks through this platform, above the standard going rate as a Christmas gift. It is now the 20th of March - 3 months later and I still have not received the shoes, or a refund which was requested 2.5 months ago when I recieved an email from the Kicks Crew team saying they couldn't provide the shoes I'd ordered.
These shoes cost me $288 USD, equating to well over $300 AUD and they have never been recieved. To top it off, I have touched base with their support team multiple times since the purchase, and they have still provided a refund. They have even told me "We have reached out to your original payment channel as are still waiting further confirmation and details... which was almost 2 months ago.
My advice, DO NOT SHOP WITH KICKS CREW. They will take your money, and not provide the goods.
Tip for consumers:
DO NOT SHOP WITH THIS COMPANY
Products used:
None, they never delivered
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Their web-page looks nice & cool and prices are in line with others as shown. I ordered sneakers...
Be aware when you want to return shoes to kickscrew. Kickscrew requires a 15% return fee and a...
