Dana J.

Left a review of this company as a '1 star's site after spending 27 hours cell phone time trying to get a live operator. No success, and no help from the national and local offices of Social Security. Attorneys refused to assist me as well.
I finally complained to the Office of the Inspector General, which oversees S. S. waste and abuse. The following morning I got a live operator in 2 minutes time waiting. Unbelievable corruption. Got missing third card cancelled and forth card mailed. Problem solved here but it cost me several thousand dollars injury. The 3rd missing card was withheld by a mail service clerk and a policeman guard for 7 days while it sat on a shelf within 10 feet of myself and both of them. New card finally received after nearly a full month of disappearances and choiceful refusals of service.
Beware of no live operator and con job refusals. Always go to a legal oversight group quickly. They did not even agree to correct their wrong computer coding, and refused to admit wrongdoing.

Had a replacement card not sent on the 2 day promised delivery. Now the automated system is looping me through a tracking # and does not allow further requests for another, and after 5 days calling no one answers. No solution, money locked away no security or chat live agents. Used this for 5 years, now I am bankrupted by a computer run away system. Calls to Social Security get a ' who gives a damn, we don't care' response. Bad system by design.