Damian Z.

Before my last order that I placed with FANATICS, I always would use the "Free 2 Day Shipping"option offered through SHOPRUNNER as long as you a member who signed up with them earlier & can't recall ever having any real issues with SHOPRUNNER. But that was before & today is a different day & a here comes a whole different opinion of SHOPRUNNER. When I was finalizing my FANATICS order that included 6 - 7 items I purchased, I noticed a notation stating that SHOPRUNNER'S "Free 2 Day Delivery" option was available for embers who's order was $59 or greater, it would automatically be inserted into the Shipping & Handling tab of my order, period! Besides your being $59 or greater, SHOPRUNNER states that items would also be "eligible" too, now I never really knew what was meant by "eligible" because quite honestly I can't recall SHOPRUNNER ever refusing to ship any items of my orders due to it not being "eligible." In the past if I had 10 items ordered from FANATICS, SHOPRUNNER would ship all 10 of my items in my order each & everytime without fail & again I repeat, Free of any Shipping & Handling charge which always had $0 in that tab. Remember them ever refusing any items in my past orders, as I recall if I ordered 10 items, SHOPRUNNER handled all 10 items without question, each & every time! So yesterday, with not having any reservations due to past dealings with SHOPRUNNER, I finalized my FANATICS order but as I was reviewing my order, I was showing a $9.95 Shipping & Handling charge on my FANATICS order & SHOPRUNNER was nowhere to be found after them noting that it would automatically be inserted into my order but something failed to click & it was like SHOPRUNNER left town & there no way to get in touch with them or edit that $9.95 charge in my Shipping & Handling tab, I was stuck with without recourse. I did however contact FANATICS ASAP when my order was now finalized & they informed me that this definitely was not a FANATICS issue, it was a SHOPRUNNER issue without question & I would need to contact them, "Yeah Right! Have ever been able to contact a "live person" from SHOPRUNNER via a phone call? That's a definite "No Chance of
Ever Happening" it doesn't exist, never did, probably never will! Why would they open that line of communication up? It can only be a customer calling to $#*! about something with them! Right? Right! So my final option to contact them was email unfortunately because who knows when anyone from SHOPRUNNER will ever read your issue. Well & unfortunately this where it really got ugly with SHOPRUNNER. I did get an email reply regarding my issue & the answer that I got only made want to reach into my computer & pull this $#*!---e from SHOPRUNNER out by his throat due to his explanation as to why my order from FANATICS didn't qualify for SHOPRUNNER'S Free 2 Day Free Shipping & without sharing his explanation because honestly, it was so damn ridiculous & not even remotely possible that I felt like I actually lost approximately 50 - 100 I.Q. Pts. By just reading his total absolute bull$#*! explanation that he had to pull directly outta his $#*!, I wouldn't dare share that agony with any of the readers here. Just know.the individuals manning incoming emails probably qualified for this particular job after being fired as an assistant dishwasher at the neighborhood McDonald's! Bottom line, if you see SHOPRUNNER as an option, tun like a bat outta hell! Instead, justvbite the bullet & pay the $9.95 for Shipping & Handling, it'll be so much easier & zero pain!