I made a huge mistake by purchased my scooter from them. They do not contact you back when they say they will, they HATE answering questions and I've been ignored instead... many times now. To date, I have about 3 pending responses to receive and rather than responding to me so I can finish up the process, they just ignore me. It's appalling and extremely unprofessional. When I call to speak to someone, they pass me around like ragdoll on the phone and then ask why I'm even calling! This was the biggest mistake I made in a long time getting involved with this company. I received my scooter last night and don't even know if it works or not. Big mistake people, avoid if you can.
Hello, Im sorry for the inconvenience. Please call in and ask to speak to the customer service manager to address any questions you might have.