Please do not book any hotel room from this site; its miss leading; they always quote a lower price but they get you with higher service charge. You end up paying more expensive hotel room; and the site told you pay the price free but you can not use it toward your hotel room charge. It is a scam web site; avoid it.
Thanks for leaving a review Dai! We're sorry to hear that your experience with Hopper was less than satisfactory, as this is certainly not the kind of experience we wish for our users to have. Would you mind please updating your review to include the Hopper confirmation code for your booking? You can also DM us@HopperSupport via Twitter with your booking confirmation code. We would be happy to investigate your case further.